Terms of Service

1. Introduction

Effective Date: January 1, 2025.

DocsNewSet provides document templates & mini-forms at DocsNewSet.com. Contact us at CN Tower, 301 Front Street West, Toronto, ON M5V 2T6, Canada or +14167105920. Our Business ID is 465581754.

2. Services

Our service offerings include customization of document templates and development of mini-forms tailored to client needs. All work is performed by qualified staff to meet project requirements.

3. Information Products

DocsNewSet offers digital templates and mini-form packages delivered electronically upon purchase.

4. Goods

We may offer printed materials such as manuals and guides shipped to your address.

5. Refund Policy

5.1 Services

Cancellations made at least 24 hours before the scheduled start time are eligible for a full refund. Requests after this period are not eligible for a refund due to reserved scheduling. You may transfer scheduled services to another date subject to availability. Refunds are processed via the original payment method within 10 business days of approval. To request a refund or transfer, contact us through our contact form.

5.2 Information Products

Since digital materials are delivered instantly, we are unable to offer refunds once access has been granted. If you experience issues accessing purchased files, please reach out via our contact form for assistance.

5.3 Goods

For printed materials, you may request a refund for damaged or defective items within 30 days of delivery. Items must be sent back in their original condition. Approved refunds will be issued via the original payment method within 10 business days. To initiate a request, please use our contact form and reference your order details.

6. Changes to Terms

We may update these terms in the future. The revised version will be effective as of the date posted.